Registered Office

7 Moorfields North Industrial Park,
Crosshouse,
Kilmarnock,
KA2 0FE.

Company No. 193995

• Shipping & Delivery
• Privacy & Security
• Ordering
• Payment, Pricing & Promotions
• Viewing Orders
• Updating Account Information

Shipping & Delivery

The Braehead Foods / Cook School gift vouchers are posted out for FREE in Mainland Britain. Orders will be shipped within 1 - 5 working days (typically 1-2 days) by Royal Mail 2nd class delivery.

Privacy & Security

At Braehead Foods Ltd, we take your right to privacy seriously. We will ask you for personal information about yourself (e.g. name and address etc.) when you register or place an order with us. We only use this information for our own purposes (e.g. for the transaction, send our email newsletters/special offers etc.) and will not supply any of your information to any other third party without your prior consent unless we are obliged or permitted by law to disclose it. For every visitor on our website we automatically track user visits by non-identifiable individual data, we use this data for our own statistical purposes. Our website uses cookies to enable the website services to function correctly. A cookie is small file that is stored on your computer to keep a track of who you are when you visit our website. You can normally disable cookies on your web browser however you will be able to use limited features on our website if cookies are disabled. For your convenience we keep limited details of your previous visits (these details include items in your shopping cart, your previously viewed items, your compare list, your customised selections etc.). This information is automatically collected, maintained for a limited period and then deleted.

Ordering

Orders can be placed online using our secure Paypal gateway or by phoning our order line on (01563) 550008

Payment, Pricing & Promotions

Payment, Pricing & Promotions are subject to change.

Viewing Orders

Registered users can view their order and its status at any time by clicking the 'Log In' button in the top right corner on the shops homepage.

Updating Account Information

Registered users can update their account information at any time by clicking the 'Log In' button in the top right corner on the shops homepage.

If you have any other questions or queries don't hesitate to either phone us on (01563) 550008 or e-mail us aileen.sales@braeheadfoods.co.uk